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Frequently Asked Questions
Please read our FAQ before sending us a message.
What is the delivery charge?
Delivery is Free! We are proud to provide all our customers with Free Shipping, on all orders!
What countries do we ship to?
We ship worldwide! We’ve partnered with major carriers in global logistics which means that we are able to deliver our wall art products to customers in 180+ countries and islands arounds the world. For more information regarding our Shipping Schedules for your region, please refer to our Shipping Information page.
When can I expect my delivery?
Most orders are delivered within approx. 10-25 business days. For more information regarding our Shipping Schedules for your region, please refer to our Shipping Information page.
How can I track my shipment?
We provide tracked shipment on all orders. Your order will be updated with shipment tracking details within approx. 3-5 business days after your order ships.
Tracking Notes
For some destinations shipped via Free Shipping, tracking details may not be updated until the final leg of the journey, when the package is out for delivery.
For some shipping companies, it may take approx. 5-7 business days for the tracking information to update on our system.
For logistical reasons, items in the same purchase may be sent in separate packages.
For some international shipments, there may be several days between tracking updates – it can take a number of days for a package to move between postal distribution centers while in transit to its destination.
What exactly happens after ordering?
(1) Your order is printed, packaged and dispatched within 24 hours upon our receipt of your order.
(2) Your order is updated with shipment tracking details within approx. 3-5 business days.
(3) Your order is delivered as per our quoted estimate Shipping Schedules for your region.
Are the canvas prints supplied framed?
No. All our wall art products are supplied and shipped as unframed canvas prints. Each canvas print is packaged neatly rolled and dispatched in a rigid tube to protect the canvas print in transit. This means that we can provide Free Shipping, while minimizing the risk of damage to the canvas in transit. Frames for canvas prints can be purchased from our Frames collection.